GDPR Information
Last updated: September 10, 2026
Your Rights Under GDPR
While we are based in Australia, we recognize the importance of data protection rights for individuals in the European Economic Area. If you are a resident of the EEA, you have certain data protection rights under the General Data Protection Regulation (GDPR).
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service where permitted by law.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, including when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
Right to Object to Processing
You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
- Legal obligation: Processing is necessary for us to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights
Data Transfers
Your personal data may be transferred to and processed in countries outside the EEA, including Australia. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.
Data Protection Officer
For questions about how we handle your data or to exercise your GDPR rights, please contact us at [email protected]
Supervisory Authority
If you are in the EEA, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.
Consent Withdrawal
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us at [email protected] with details of your request. We will respond to your request within one month, though this period may be extended by two further months where necessary.